Responding to COVID 19

We have been paying close attention to the COVID-19 situation as it evolves, and want to assure you that our top priority remains the health and well-being of our customers, staff, and community. Our team is doing everything we can to continue to serve you in the safest, most responsible way possible. We believe that with the right policies and efforts in place, we offer an opportunity for guests to enjoy our park while maintaining social distancing. We will remain open until such time as we are directed to do otherwise.

In order to provide you with a comfortable stay, we remain focused on cleanliness. In addition to our already high standards, we have increased our sanitation and cleaning practices. We have also adapted our cancellation policy to provide our customers with the most flexibility we can offer during this uncertain time. Such practices/policies will be continually reevaluated as the COVID-19 situation evolves.

As of today, we are implementing the following:

  • Our registration office/store is closed until further notice; all reservations must be made online, over the phone, or by email.
  • This temporary closure includes our store; however firewood can be purchased at the time of booking and will be delivered to your site. For all else, please bring sufficient supplies with you.
  • Washrooms/laundry facilities also closed. All campers must be self-contained and able to use the facilities in their own RV. Potable water and dumping station are still available.
  • Reservations on or before April 30th will receive a full refund when cancelled 24 hours prior to check in (2pm) on their arrival date, instead of our normal 5 day cancellation policy.
  • Any inquiries can be made via email at reservations@dinosaurrvpark.ca or by phone at 403-823-3291. If calling, please leave a message and we will return your call as soon as possible.

These changes are all in line with the most up-to-date recommendations provided by the Public Health Authority. We are being diligent in taking this day by day, week by week, and will update this information as required.

As a family operated business, our hearts go out to everyone during this challenging time. Thank you for considering Dinosaur RV Park as part of your 2020 travel plans, and we look forwarding to seeing you soon!